62%
Most calls never reach a person
In a 30-day study of 85 small businesses, 62% of incoming calls went to voicemail or weren't answered at all.
Source: 411 Locals call study, 2016
Answering for businesses across Miami-Dade
Tendra answers your phone, website chat and texts 24/7 — in English and Spanish — captures every lead and books appointments, so you can focus on the work.
- Set up in days
- No contracts longer than 3 months
- Cancel anytime after
001Who we are
Who we are
We help Miami businesses answer every call, chat and text — in English and Spanish — so no customer walks away to a competitor.
7×
Slow replies lose the lead
Companies that responded within an hour were nearly seven times as likely to qualify a lead as those that waited even one hour longer.
Source: Harvard Business Review, 2011
75%
Miami calls in two languages
Three in four Miami-Dade residents speak a language other than English at home — most of them Spanish.
Source: U.S. Census Bureau, ACS 2020–2024
002Why Tendra
Why owners pick Tendra
You can't be on the phone and on the job at the same time. Tendra covers the phone so you can do the work.
01
Answers on the first ring
Nights, weekends and holidays included. No hold music, no voicemail.
02
English and Spanish
Answers in the caller's language, switches if they do, and summarizes in English for you.
03
Live in days
We learn your business, set everything up and test it. Your part is one short call.
003What it does
A front desk that never takes a day off
Conversational AI trained on your business and supervised by real people.
24/7 phone answering. Every call picked up on the first ring, with a summary sent to you.
Website chat. Instant, friendly answers that turn visitors into booked customers.
SMS replies. Missed a call? Tendra texts back in seconds.
Appointment booking. Straight into your calendar, with reminders.
Lead capture. Name, number and need — to your inbox or CRM.
Emergency handoff. Spots urgent calls and transfers them to a real person.
Hear how Tendra sounds
Try it now, in English or Spanish. Ask about hours, prices or book an appointment.
- "What are your hours on Saturday?"
- "Can I book for tomorrow?"
- "¿Atienden los sábados?"
Uses your microphone. Works best in Chrome or Safari.
Built for Miami.
EN·ESTwo languagesSwitches mid-call if the caller does
Hurricane seasonJun 1 – Nov 30 (NOAA): keeps answering, shares updates, reschedules
Eastern Time, 24/7Books on Miami time
Your service areaFrom Homestead to Aventura
004How it works
Up and running in days, not months
We do the setup. You keep running your business.
-
We learn your business
A short call to understand your services, prices, hours, service area and how you like customers treated.
-
We set up and train your assistant
We connect your phone line, website and calendar, then test it until it sounds like your best receptionist.
-
It answers, captures and books
Every call, chat and text is handled — and you get a clear summary of every conversation.
005Who it's for
Works with your industry
If your phone rings with customers anywhere in Miami-Dade, Tendra can answer it.
-
Clinics
Dental, medical and vet offices from Coral Gables to Aventura. Books visits and answers the questions your front desk hears all day.
-
Home services
AC, plumbing and electrical. When the AC quits on a 95° night, Tendra takes the call and books the visit.
-
Legal
Immigration, injury and family law. Screens new inquiries in English or Spanish and schedules consultations.
-
Real estate
From Brickell condos to Kendall homes. Answers listing questions and lines up showings while you are with another client.
-
Salons & spas
Books, moves and confirms appointments in Doral, Hialeah or Wynwood — even mid-blowout.
006Pricing
Simple plans. Less than a part-time hire.
Pick the level of coverage you need. Upgrade anytime.
Never Miss a Lead
For businesses that want every inquiry answered and captured.
$297.00/month
+ $497 one-time setup
What's included
- Website chat + SMS
- Instant answers to FAQs
- Lead capture to email or CRM
- Monthly performance report
Booked Jobs
For teams that want leads turned into appointments automatically.
$597.00/month
+ $997 one-time setup
Everything in Never Miss a Lead, plus
- Facebook, Instagram & email
- Appointment booking
- CRM integration
- Automatic follow-up on unresponsive leads
- Monthly optimization call
Full Front Desk
For multi-location businesses that want a complete front office.
$1,197.00/month
+ $1,997 one-time setup
Everything in Booked Jobs, plus
- Multi-location support
- Past-customer reactivation campaigns
- Automatic Google review requests
- Custom integrations
- Priority support & bi-weekly optimization
3-month minimum. Usage included; overage billed at cost.
Not sure which plan fits?
Book a free 20-minute demo. We'll listen to how your calls come in and recommend a plan, in English or Spanish.
007FAQ
Questions owners ask us
Will callers know it's AI?
Tendra sounds natural and friendly, and most callers simply get the help they need. We never pretend to be a person: if someone asks, the assistant says it's a virtual assistant for your business and offers to connect them with your team.
Does it really speak Spanish?
Yes. Tendra answers calls, chats and texts in English and Spanish, follows the caller if they switch languages, and sends you the summary in English.
Can it transfer to a human?
Yes. You decide when calls go to a person: emergencies, VIP customers, or anyone who asks. Calls can be transferred live to your phone, or the assistant takes a detailed message and alerts you right away.
How long does setup take?
Days, not months. We handle the setup and testing. Your part is a short onboarding call and a quick review before launch, and we give you a go-live date on your demo call.
Does it work with my calendar or CRM?
Tell us which calendar and CRM you use on your demo call. We confirm the connection before you sign up, and if a direct connection isn't available, Tendra sends every booking and lead to your email instantly.
What happens if it doesn't know an answer?
It won't guess. It politely takes the customer's details and question, lets them know someone will follow up, and sends you the full conversation. We then add the answer so it's ready next time.
Is my customers' data safe?
Access to your conversations is limited to your team, and we never sell your data. Medical and dental practices: we don't sign HIPAA Business Associate Agreements yet, so we review what Tendra should and shouldn't collect with you before launch. Read our Privacy Policy for details.
Have another question? Ask us on your demo call
008Book a demo
Your next customer is calling. Let's make sure someone answers.
A 20-minute demo, tailored to your Miami business — in English or Spanish. No pressure.
Thanks — you're on our list.
We'll call or text you to confirm your demo time.